1. General Information
This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of the services provided by Travelmine Cracow Tours & Transfers Przemysław Kasprzyk (hereinafter referred to as the “Administrator”).
The administrator of personal data contained on the website is Travelmine Cracow Tours & Transfers Przemysław Kasprzyk, with its registered office at Akacjowa 52, 32-083 Balice / Kraków, Poland. You can contact the Administrator by e-mail: office@travelmine.pl or by phone: + 48 661 277 292.
2. Data Processing in connection with the Website Use
In order to provide services, the Administrator processes data necessary for the performance of the contract, including personal data. The data is collected when voluntarily provided by the User in forms and saved in the Administrator’s systems. The data can be processed for the following purposes:
- To handle inquiries sent via the contact form,
- To handle the tour booking process.
3. Cookies
Our website uses cookies. These are small text files sent by the web server and stored by the browser computer software. When the browser reconnects with the site, the site recognizes the type of device the user connects from. Parameters allow reading information contained in them only to the server that created them. Therefore, cookies make it easier to use previously visited websites.
The collected information relates to the IP address, type of used browser, language, type of operating system, Internet service provider, time and date information, location and information sent to the website via the contact form.
The collected data is used to monitor and check how users use our sites to improve the functioning of the website, ensuring more effective and problem-free navigation. We monitor user information using the Google Analytics tool that records user behavior on the site.
Cookies identify the user, which allows the content of the website to be tailored to their needs. By remembering his preferences, it allows for matching ads addressed to him. We use cookies to guarantee the highest standard of convenience of our website, and the collected data is used only within Travelmine Cracow Tours & Transfers Przemysław Kasprzyk to optimize operations.
4. Google Recaptcha, Google Analytics, and Facebook Pixel
This website uses Google Recaptcha to protect against spam and abuse. This tool checks whether the data entered on our website has been made by a human or by an automated program.
In addition, the website may use Google Analytics and Facebook Pixel. These tools are used for analyzing the efficiency of the website and for marketing purposes. Detailed information about these services and how they process personal data can be found in their privacy policies.
5. Users’ Rights
Under the General Data Protection Regulation (GDPR), Users have several rights related to their data:
- Right of access to personal data,
- Right to rectification of personal data,
- Right to erasure (‘right to be forgotten’),
- Right to restriction of processing,
- Right to data portability,
- Right to object to processing.
To exercise these rights, please get in touch with the Administrator.
6. Changes to the Privacy Policy
The Administrator reserves the right to make changes to the Privacy Policy. Any changes will be communicated to Users by publishing the updated Privacy Policy on the website.
7. Contact
For more information about the Privacy Policy or if you have any questions, don’t hesitate to get in touch with the Administrator using the contact details provided.
Last updated: May 12, 2023.